AdWords Help Experts ranked “Influential” by Topsy

February 3rd, 2010 by Kim Clinkunbroomer 3 comments »
AdWords Help Experts rated "Influential" by Topsy

AdWords Help Experts rated "Influential" by Topsy

AdWords Help Experts is proud to be ranked “Influential” by Topsy

About Topsy Influence:

“Topsy Influence measures the likelihood that, each time you say something, people will pay attention. Influence for Twitter users is computed using all historical retweets: millons of real, public statements indicating who’s listening to whom. On our website, roughly the top 0.2% most influential of all Twitter users are tagged “Highly Influential”, and “Influential” tags appear for the top 0.5% most influential Twitter users. So if Topsy says you are influential, you are part of a pretty small group!

Topsy search results are ranked by how often they are cited in tweets, and how influential the people are who tweet about them. We use influence for features across the site such as identifying Top Authors or the best Twitter Profile for a search term, for discovering trending terms and authors associated with a website…..”

Thanks to Topsy for recognizing AdWords Help Experts and the hard work we do to bring the best in support and news to Adwords advertisers.

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on TwitterAWHE on Twitter

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AdWords News: Don’t use AdWords Editor to Edit Promoted Video Ads

January 28th, 2010 by Kim Clinkunbroomer 1 comment »

Don’t use AdWords Editor to Edit Promoted Video Ads

Recently Reported on Google’s Known Issues page is a problem with AdWords Editor and Video Ads.  Google states that Apparently editing video ads through AdWords Editor results in ’system issues’.

AdWords Known Issues

Editor Bug: Don't Use AdWords Editor to Change Promoted Video Ads

Google is working to fix the issue and in the meantime suggests editing through Display Ad Builder until the issue is repaired.

If you are having this issue Report it to Google on their known issues page.

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on TwitterAWHE on Twitter

New AdWords Feature? Control Panel & Library

January 28th, 2010 by Kim Clinkunbroomer 3 comments »

Another New Feature for AdWords?

I noticed a new link today in the AdWords User Interface labeled “Control Panel & Library”

Control Panel & Library

Control Panel & Library

Unfortunately the page does not load correctly, instead loading an error message.

Loads page with error message

Loads Control Panel & Library Page with Error Message

Once this error message is dismissed the page continues to try to load data without success.  It looks like work in progress to me and I am sure Google will have this working soon.

It “seems” this feature will store exported reports in a library for future access.  This will put reports at AdWords members fingertips in the AdWords Interface.  This is only my assumption because the page does not load correctly.

I will ask Google for comment on this new feature and report back with details when they become available.

1/28/10 Update: Google Employee AdWordsProStephen was kind enough to share the following:

“The Control Panel and Library will be home to key cross-campaign settings like custom alert preferences and scheduled reports.”

Thanks AdWordsProStephen!

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on TwitterAWHE on Twitter

Google Professionals Search directory gets more exposure

January 20th, 2010 by Kim Clinkunbroomer No comments »

Google Professionals Search (beta) gets more exposure.  It is now linked directly from the AdWords Help Center.

Google Professionals Search Linked from the AdWords Help Center

Google Professionals Search Linked from the AdWords Help Center

This new link is throughout the AdWords Help Center and I expect will drive a fairly large amount of traffic into the Professionals Search directory.

This directory is a place where AdWords customers can find professional help for their AdWords account.   All an AdWords customer needs to do is provide basic details such as their budget and the type of service they require and Google will return results containing information on professionals that meet their needs.

Google Professionals Search

Google Professionals Search

The Google Professionals Search (beta) was launched weeks ago but was recently linked to the AdWords Help Center.  I assume this was due to positive feedback in the first few weeks of the program going live.

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of  Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter:  Kim Clink on Twitter -  AWHE on Twitter

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AdWords Known Issues: Can’t Cancel Your AdWords Account?

January 20th, 2010 by Kim Clinkunbroomer No comments »

Google recently added a new section to their ‘Known Issues’ page in the AdWords Help Center:  Recently Reported Issues. This section currently reports problems that Google is aware of and working hard to fix.

Currently listed on the Recently Reported Issues section is: You cannot cancel your adwords account?

The fact that Google acknowledges and is working on this issue will come to a big relief to AdWords advertisers who were unable to cancel their pre-pay accounts and receive a refund.

If you have found yourself unable to cancel your account you can report it on the Known Issues page.

Updated to Google Known Issues Page

Updates to Google AdWords Known Issues Page

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on TwitterAWHE on Twitter

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AdWords: Known Issues Page now Includes Commonly Mistaken Technical Questions

January 18th, 2010 by Kim Clinkunbroomer 2 comments »

Ever run into a problem with AdWords?

A great place to start when troubleshooting is the AdWords Known Issues page.

Google recently included a new section on the page for Commonly Mistaken Technical Questions.

AdWords Known Issues Includes Commonly Mistaken Technical Questions

Known Issues Page

Check out the full page in the AdWords Help Center.

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on TwitterAWHE on Twitter

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AdWords: Policy Adjustments for Display URLs on Shared Domains

January 18th, 2010 by Kim Clinkunbroomer 1 comment »

Recent changes to display URL policy for sites that sit on shared or hosted domains may have some advertisers finding their ads disapproved.

Google used blog URL’s as a great example in a recent Inside AdWords post.

Google’s Example:

“Let’s say I wanted to create an ad linking to this blog: http://adwords.blogspot.com. In the past, blogspot.com would have been an acceptable display URL. Because there are so many independent blogs hosted on http://blogspot.com however, we now require the display URL to reflect the specific blog reached upon clicking the ad– in this case: adwords.blogspot.com.”

For advertisers that have found their ads disabled minor changes need to be made to correct the URL.

Example of an incorrect URL setup:

destination URL:  http://www.yourblog.blogspot.com

display URL:  blogspot.com (incorrect)

….

Example of a correct URL setup:

destination URL:  http://www.yourblog.blogspot.com

display URL:  yourblog.blogspot.com (correct)

Google states that:

“Going forward, ads that don’t include this additional information in their display URLs will be disapproved. A suggested display URL will be provided in the disapproval email notification, but we encourage you to proactively adjust any ads that you think might be affected by this change.”

I am unsure if this policy change will effect existing advertisers or only new advertisers.  Googles wording indicates it effects new advertisers only.  If I find info indicating it effects current advertisers I will post an update.

Posted by: Kim Clinkunbroomer, GAP, AdWords Top Contributor

AdWords: Segmenting Device & Click Type Data

January 18th, 2010 by Kim Clinkunbroomer 1 comment »

How to Segment your Device and Click Type Traffic Data

Google recently launched Click To Call for high-end Mobile Devices.

Excerpt From Google:

“your location-specific business phone number will display alongside your destination url in ads that appear on high-end mobile devices. Users will be able to click-to-call your business just as easily as they click to visit your website. You’ll be charged for clicks to call, same as you are for clicks to visit your website.”

To allow AdWords members to analyze their data Google recently added the ability to segment this mobile device data.

Segment and View Mobile & Click Type Segmentation

AdWords: Segment and View Mobile & Click Type Segmentation

Additionally there is the ability to segment your data by ‘click type’ for those who use Click To Call with their mobile AdWords ads.

 AdWords: Segment your Mobile Device Data by Click Type

AdWords: Segment your Mobile Device Data by Click Type

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on TwitterAWHE on Twitter

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AdWords Keyword Matching Options

January 12th, 2010 by Kim Clinkunbroomer No comments »

Understanding AdWords Keyword Matching Options

AdWords offers several keyword matching options.  These keyword matching options allow you greater control over what search queries result in your ads appearing.  The article below explains keyword match types and what you as an advertiser can do to get the most out of your keywords, control your costs and maintain your AdWords account quality.

The Types of Keyword Matching Options are:

1.  Broad – allows other keywords to be included or relevant keywords (as deemed by Google) to be substituted.  Disneyland vacation = Disneyland park tickets

2.  “Phrase” – allows the keyword to be shown in the phrase order i.e. “red shoes” with terms before or after the phrase.  ”red shoes” can = “girls ‘red shoes’ size 3″

3.  [Exact] – allows your ads to show only on the exact keyword specified.  [banana nut bread recipe] = [banana nut bread recipe]

4.  –Negative – will restrict your ads from appearing for the –negative keyword. i.e. “red shoes” with a negative –kids prevents the ads from appearing for “kids red shoes”.  Negative Keywords can be included in Broad, Phrase and Exact Match Types.

As explained above, Broad Match keywords are extremely flexible.  ”Phrase Match” will tighten down the keywords further by keeping your phrase in-tact and [Exact Match] is the most restrictive keyword match type because it will only allow your ads to be served if the search query exactly matches the search query.  While exact match may sound ideal, many advertisers find it difficult to work specifically with exact match keywords because it is difficult to think of each and every search query that their potential customers will use.  The possibility of missing out of potential traffic makes phrase and broad match keywords valuable. While broad and phrase allow the potential to appear for search queries that are not relevant to your products or service there is a way to combat that with the use of Negative Keywords.

How do I know when my ads are appearing for irrelevant search queries and who do I identify negative keywords to add?

Run and analyze the Search Query Report from your Reports Center. This report will provide you with the search queries that resulted in your ads being clicked.  You can use this report to identify keywords that are irrelevant as well as use it to find new keywords to add to your account.

Here is an example:

Your Keyword: dance shoes

Search Query Report identifies a click for: ballroom dancing shoes

So, you have identified through your Search Query Report that you are appearing under the search query ‘ballroom dancing shoes’ but you do not sell ‘ballroom dancing’ shoes.  In this case adding a negative keyword -ballroom will prevent your ads from appearing when the word ‘ballroom’ is included. Learn more about  How Negative Keywords can have a Positive Impact and how to add negative keywords to your account.

I have identified irrelevant search queries, now what do I do to prevent my ads from appearing next time?

Add negative keywords or change your match option to a more restrictive match type.  Changing your match type is not always an option because it can often lower your traffic too much.  This is where negative keyword are so helpful.  Negative keywords will prevent your ads from appearing for irrelevant searches.

The various keyword matching options allow advertisers to create an effective keyword list.

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on TwitterAWHE on Twitter

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AdWords Negative Keywords = Positive Effect on your Bottom Line

January 12th, 2010 by Kim Clinkunbroomer No comments »

Negative Keywords

Negative = Positive

Negative = Positive

If your keyword list contains broad or phrase match keywords then negative keywords are most often a must. Negative keywords prevent your ads from appearing and potentially receiving clicks from search queries that are not relevant to your product or service. Suppressing impressions (and clicks) from irrelevant search queries will improve your CTR and quality score and allow your keyword list to work harder to bring qualified prospects to your website.

AdWords Offers the Following Negative Match types:

Negative Broad MatchedTo create a standard negative keyword, insert a minus sign before a keyword and add it to your ad group or campaign.

Example: -free download

Adding this negative keyword to your account would prevent your ads from showing on any search queries containing the terms free and download Your ads still have the potential to appear for variations of these terms. Your ads will also still show on search queries that only contain one of the terms.

For example, the search queries software download and free software could trigger your ads, while free software download will not.

Negative “Phrase” Matched - To create a negative phrase matched keyword surround the term with quotation marks.

Example: -”free download

Adding this keyword the system wouldn’t let any search query containing the phrase free download trigger your ads. The search query free download accounting software would not trigger your ads. However, your ads could possibly show on the search query download accounting software or free accounting software.

Negative [Exact] Matched – To create a negative exact matched keyword surround the term with brackets

Example: -[free download]

This negative keyword would only prevent your ads from showing on the search query free download. Search queries such as free accounting software download and free software could still trigger your ads.

It is suggested to add relevant variations of your negative keywords, including both the singular and plural forms. Learn to add effective negative keywords to your ad group or campaign.

Now that we have some familiarity with negative keyword match types the next question is how do we identify negatives to add to the account? AdWords offers two tools to identify negative keywords.

1. search query report.

The search query report is a very helpful report to identifying negative keywords. This report will show advertisers what the actual query was that resulted in their ads being served. You can use this report to identify negative keyword to add to your account.

2. Keyword Tool.

The keyword tool can be used to identify negative keywords.

Adding Negative keywords is easy. They can be added at the campaign level to cover all adgroups or at the ad group level if the negative keywords are specific to one category.

Research your Search Query Reports regularly to identify negative keywords. Negative keywords will improve your CTR and preserve your budget by showing your ads to only the best prospects for business.

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Kim Clinkunbroomer, GAP

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on TwitterAWHE on Twitter

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