Archive for the ‘AdWords Bugs’ category

New AdWords Feature? Control Panel & Library

January 28th, 2010

Another New Feature for AdWords?

I noticed a new link today in the AdWords User Interface labeled “Control Panel & Library”

Control Panel & Library

Unfortunately the page does not load correctly, instead loading an error message.

Loads Control Panel & Library Page with Error Message

Once this error message is dismissed the page continues to try to load data without success. It looks like work in progress to me and I am sure Google will have this working soon.

It “seems” this feature will store exported reports in a library for future access. This will put reports at AdWords members fingertips in the AdWords Interface. This is only my assumption because the page does not load correctly.

I will ask Google for comment on this new feature and report back with details when they become available.

1/28/10 Update: Google Employee AdWordsProStephen was kind enough to share the following:

“The Control Panel and Library will be home to key cross-campaign settings like custom alert preferences and scheduled reports.”

Thanks AdWordsProStephen!

……….

Posted by: Kim Clinkunbroomer, GAP

Owner of Clinks Web Service & AdWordsPI in Chicago, Illinois

Twitter: Kim Clink on Twitter – AWHE on Twitter

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Posted in AdWords Bugs, New Features, News, Reporting

AdWords Known Issues: Can’t Cancel Your AdWords Account?

January 20th, 2010

Google recently added a new section to their ‘Known Issues’ page in the AdWords Help Center: Recently Reported Issues. This section currently reports problems that Google is aware of and working hard to fix.

Currently listed on the Recently Reported Issues section is: You cannot cancel your adwords account?

The fact that Google acknowledges and is working on this issue will come to a big relief to AdWords advertisers who were unable to cancel their pre-pay accounts and receive a refund.

If you have found yourself unable to cancel your account you can report it on the Known Issues page.