Today I corresponded with a member of the AdWords help forum where I work as a Top Contributor. The member informed us that he was not able to file for an exception to the display URL 35 character limit. He received a response from Google to his exception request stating the following:
“Initially for URLs exceeding character limit we used to give exception on a case-by-case basis. However, please note we’ve revised our guideline on short display URL exception and sorry to inform you that we no longer provide exceptions to the display URL policy for domains that exceed the character space, which is limited to 35 characters for text ads and 20 characters for mobile ads.”
Not allowing exceptions is going to require advertisers to take out a new domain name.
How will this effect advertisers who have already been provided an exception? When they enter a new campaign or ad group will they be stopped and required to obtain a new URL under the 35 character limit?
Tip for advertisers who encounter this problem. Try dropping the www from your URL name and see if you can get under the 35 character limit.
UPDATE:
After speaking with Google customer support I have learned that this new policy taking effect today 11/20/09 will effect all advertisers who have been given an exception in the past. In other words they will now receive notification of disapproved at text in relation to all their display URL’s.
I asked the Google Rep to tell me what Google’s suggestion was for these advertisers and she told me the only option was to get a new domain. Google is enforcing this policy in the best interests of user experience so that potential visitors are given more transparency about the domains they will be visiting.
This could have a negative impact on many advertisers who will now have to take a second domain and create a mirrored site. Many people have too much vested in their now disapproved URL to let it go.
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Article by: +Kim ClinkunbroomerClinks Web Service a Google AdWords Partner Company Subscribe: RSS Feeds | Follow me on Twitter |

