Archive for the ‘Improving CTR’ category

3 Match Types With The Same Quality Score

December 10th, 2008
It might sound strange for many newbies but match types do not affect QS (Quality Score). The AdWords system only collects QS data when the user’s search query is an exact match of your keyword. If you use the phrase match keyword “video game” and the user keyes in *purchase video game* you may get an impression but these data will not be a factor in the calculation of QS for the keyword “video game”. Since data is collected only for exact matches the QS of an exact match keyword is then assigned to the phrase match and broad match type keywords as well.
 
Now let’s assume that only the broad match or phrase match type of a particular keyword is used in an ad group which has been running for quite a while to accrue sufficient data. If the broad match has accrued 100,000 impressions and 5,000 clicks , the CTR is 5%. In this case, you may experience that some of the users keying in a matching search term in fact do key in your exact keyword, say 10,000 out of the 100,000 users. Because in this case the numbers seem to be large enough chances are that approximately 500 of this 10,000 “tight” users will click on your ad resulting in 5% again. This example shows that the assumption is false according to which you could enhance the CTR of a broad match keyword without achieving an increase in QS that is purely based on exact match CTR. Though QS data is not collected for a broad match keyword it *is* collected for the “embedded” exact matches.
 
Starting small is golden so newbie’s performance numbers are usually not big enough. I mean say hundreds of or a few thousand impressions a week, and much fewer clicks. If you have ever tried to ride a bicycle you know that while it can be pretty easy at a reasonable speed, as you slow your vehicle balancing might get more and more difficult.
 
A newbie may be in a similar situation if he wants to investigate the relationship between the CTR of a broad or phrase match keyword and its QS. Paradoxically, he may experience a considerable increase in CTR associated with a worsening Quality Score or vica versa. (As set out above, if the performance numbers are really large, this scenario is practically out of question.) It may be frustrating and resulting in a distorted picture. It’s perhaps even more lamentable that you get the least information in this respect in the most sensitive first stage of your learning curve. For this reason I’d advise every newbie to list their broad or phrase match keywords as at least 2 match types — broad & exact or phrase & exact.  That way at least they are likely to grasp more quickly what is happening and why to the relationship between the CTR of their broad or phrase match keyword and its Quality Score.

Improving Quality Score and CTR

December 8th, 2008

All advertisers have the power to succeed with AdWords.  They just need to know how to create a highly scored account.  Whether you optimize your account or a professional does it for you the principals are the same.

Create Relevant Groups – Categorize

If you sell more than one product or service create a separate ad group for each category.   Each group will have a set of highly targeted keywords, targeted ad text and a targeted landing page.

Keywords

Generic vs. Specific

Select specific keywords.  Do not use generic keywords  vs. specific keywords to describe your business.  Most advertisers can not afford this option.  If you sell Ladies Shoes do not use a keyword like footwear it is to vague.  You will take impressions and clicks that are not going to result in business.

Matching Options

Different Matching options will not result in a different keyword quality score. Your broad match keywords will have the same keyword quality score as exact match.  All keywords are scored as though they are exact match.  However you can increase your overall account quality score through increasing the Click Through Rate (CTR) with different matching options. Your matching options are broad, “Phrase”, [exact], -negative and -[embedded match].

Ad Text

Create compelling ad text.  Give users a reason to click your ads. Place your keywords in the ad text so that users identify your ads with their search query.   If you are having a sale or offering free shipping mention it in your ad text.  Try adding several ad variations set to run evenly so you can test the effectiveness of different ad text.  You can identify the ad text that performs better by a higher CTR.

Landing Pages

Landing pages need to be original, have a transparent ordering process and do not require people to go through a signup to enter the site.  The product needs to be found within 2 clicks of the landing page.  If you have multiple products or services the ads should land users on the specific landing page for that product or service.  Include your keywords in your landing page text.

Click Through Rate (CTR)

Once your keywords, ad text, and landing pages are created your account will begin to accrue a CTR score.  CTR is the number of clicks per impressions.  CTR is calculated historically per keyword, the associated ad group and the historical CTR of the display URL’s.   Because the CTR is calculated for historical data it takes time to see improvements.  A high CTR is a indication that users find your keywords and ad text relevant to their search query.

Analyze Data & Cut the Fat

Review the account data daily.  You will see what keywords are performing and which are not.  Cut the fat.  Part of your score is the historical CTR for the group and display URL so poorly performing keywords do harm to your account.

*Want a professional to give your account a quick audit?  The experts here can review your account for a reasonable fee.  Contact us for details*
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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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Match Types and Search Queries

December 8th, 2008

If your account has all three match types for a keyword (Broad Match, Phrase Match, and Exact Match), which one will catch the impressions from search users? It’s all down to the search query, the keyword and the matchtype. Looking at some examples will help explain. The basic rule is that the most precise match will win, so the order is Exact, then Phrase, finally Broad.

Assume that you sell paint for professional lawn mower racing. So you pick as the best keyword, “lawn mower racing paint”. In each of the three match types:

  • lawn mower racing paint
  • “lawn mower racing paint”
  • [lawn mower racing paint]

Which search queries will be matched by each of these?

Exact Match

If the search query is only and exactly “lawn mower racing paint”, in upper, lower or mixed case (“Lawn Mower Racing Paint”) then the exact match will be *the* one to match. Even if you bid less for the exact match than for the Broad and Phrase match types, the impression will be sent to the Exact Match. Now, if the bid is too low for your advert to appear on Page 1, then you might have no impressions. That is, just because your search is matched, doesn’t guarantee appearing – but this is the keyword that would be matched, if the advert were to be offered.

This means that when you are writing adverts, if you were to put this keyword in its own AdGroup, you’d know exactly what the search query was that triggered the advert. That may be different than if you have possible qualifiers. For example, knowing that the search was for “ipod nano” only and exactly, means something different from “ipod nano scratch covers” – the adverts should be different.

Phrase Match

In the absence of an Exact Match match type, then the phrase “lawn mower racing paint” would match the phrase match variant rather than the broad match. The Phrase Match would also be the impression delivered for “lawn mower racing paint supplier” and “official lawn mower racing paint” and “official lawn mower racing  paint store”.

Once again note that if you have the Phrase Match keyword present, then if the bid is too low to appear, you won’t appear – even if you have the Broad Match keyword available and bidding high enough to appear.

Broad Match

If and only if you didn’t have the Exact Match or the Phrase Match keywords present in the account, then the Broad Match would be triggered for “lawn mower racing paint”. However, Broad Match will also capture:

  • lawnmower racer paints
  • mower repainting
  • more points

Broad match, unlike the other types, will capture variations such as elisions (“lawnmower”), spelling mistakes (“mowr”, “peint”, “piant”) and does stemming (“paint” -> “paints”, “painting”, “repaint”, “repainting”). So even if you have Phrase and Exact Match keywords capturing impressions, you can still capture even more searches on Broad Match. As MrsC points out in her articles on Broad Match, effective use of Broad Match requires negative keywords to prevent low conversion rate searches from showing up, as well as the valid and useful search variations.

Google AdWords Generic vs. Specific Keywords

December 7th, 2008

Selecting relevant keywords is important, such as extending your budget, reducing the first page bid, increasing CTR and ultimately the account quality score. Many advertisers start out with keywords that are too generic and find that their budget is consumed quickly and their accounts scored poorly.

Keyword Selection Example

Advertiser A sells ‘pet toys’. Pet toys is a very generic keyword. What kind of toys does Advertiser A sell? Dog Toys, Cat Toys, Bird Toys, Hamster Wheels? Keywords like ‘dog toys’ are more specific than ‘pet toys’. Even more specific keywords could be used such as: ‘dog chew toys’, ‘dog retrieval toys’, ‘dog tug of war toys’.

AdWords Keyword Suggestion Tools

The use of specific keywords is one of the first steps in setting up a quality account.

The below screen shot is from the AdWords Keyword Tool. This tool is helpful for advertisers to get suggestions on different variations of a keyword however the tool is only for suggestions and it is up to you to really make sure that you get he most relevant keywords selected. For this example I entered the generic phrase ‘pet toys’:

In this screen shot I entered the more specific phrase ‘dog toys’. The search traffic is much healthier than the above screen shot.

Selecting the best keywords can be aided by the keyword matching tool but ultimately the job of selecting relevant keywords is up to the advertiser.

Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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