Archive for the ‘Keywords’ category

AdWords Help Experts Articles Included the AdWords Help Center

March 23rd, 2010

The Google AdWords Help Center continues to develop great help content.  We have seen the addition of video, the AdWords Classroom, On Demand Webinars, more details help articles, and even a link to the new Google Advertising Professionals section.    The Help Center continues to evolve and produce incredible up to date help content.

In an effort by Google to provide help center visitors with different sources and styles of AdWords help, the AdWords Help Experts blog has been invited to provide articles that are now included in the AdWords Help Center.  The AdWords Help Expert team is immensely proud to be recognized by Google as a source of trusted AdWords Help Content.

More articles by AWHE will soon be included in the AdWords Help Center and we hope to serve AdWords users with help content that allows them to get the most from their AdWords experience while enjoying the learning process.

adwords help experts in the adwords help center

AdWords Help Experts Articles Included in the AdWords Help Center

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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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AdWords: Building and Organizing an Effective Keyword List

March 17th, 2010

The process of building a quality keyword list takes a good deal of planning, research, and organization.  Below are some tips and tools to help you develop and organize your keyword lists.

Before you begin I suggest advertisers start offline, create an outline of your products and services, identify your advertising goals and consider a realistic daily budget, once you have that complete you are ready to get started with building your keyword list.

STEP ONE – Research

The free tools below will help you develop your initial keyword list.  Some of these tools will even provide data such as search volumes, competition, and approximate costs per click.

I suggest that you avoid keywords that are general, vague, or have dual meanings.  All of your keywords should be very relevant to your products or services.

1. AdWords Keyword Tool – AdWords – Located Under Opportunities - great for negatives too!

2. AdWords ‘Search Based’ – AdWords – Located Under Opportunities

3. Insights for Search – AdWords – Located Under Opportunities

4. Wordstream – Free Keyword Niche Finder

5. Search Query Report - (current AdWords advertisers only) – Under Reports Tab

6. Google WonderWheel - Sadly, this tool was retired – RIP.

7. Google Ad Preview Tool View actual search results for ideas by using the AdWords Preview Tool

There are also several great paid keyword research tools.  If you are interested in paid tools I suggest that you research and evaluate each individually.

STEP TWO – Organize

Organize your keywords into groups. This process is important when it comes to your eventual account architecture because these lists are going to develop into ad groups once they are completed.

Example below:

Business Model:  Dirt Bike Retailer – Carries major brand names.

Group 1 – dirt bikes

 

keywords:

  • dirt bikes
  • dirtbikes
Group 2 -Yamaha Dirt Bikes

Keywords:

  • yamaha dirt bikes
  • yamaha dirt bike
  • dirt bike yamaha
  • yamaha dirtbikes
  • yamaha dirtbike
  • dirtbike yamaha
Group 3 – yamaha 2 stroke

Keywords:

  • yamaha 2 stroke dirt bike
  • yamaha 2 stroke dirt bikes
  • yamaha 2 stroke dirtbike
  • yamaha 2 stroke dirtbikes
  • yamaha 2 stroke
Group 5 – Yamaha YZ450F

Keywords:

  • yamaha YZ450F
  • yamaha YZ450F dirt bike
  • yamaha YZ450F dirt bikes
  • yamaha YZ450F dirtbike
  • yamaha YZ450F dirtbikes
Group 6 – Honda Dirt Bikes

Keywords:

  • honda dirt bikes
  • honda dirt bike
  • honda dirtbikes
  • honda dirtbike
Group 7- Honda XR650L

Keywords:

  • honda XR650L
  • honda XR650L dirt bike
  • honda XR650L dirt bikes
  • honda XR650L dirtbike
  • honda XR650L dirtbikes


Continue this process of keyword grouping for each make/model.  These groups are going to be your ad groups.  Each ad group is designed around a keyword theme and ad text can be created that is very relevant to the keyword theme.  People looking for a Honda XR650L will be presented with ad text all about the Honda XR650L.  This ‘relevance’ will not go unnoticed by your potential customers or Google, when it comes to your click through rate (CTR). For even more information on this important process and it’s effect on your quality score read Organizing Ad Group Themes here on AWHE.

STEP 3 – Keyword Matching Options

Now you have these tightly knit themed keyword groups.  Next is to learn about keyword matching options.  There are 4 keyword match types to consider: Broad, “Phrase”, [Exact] and -negative.  Each will have a different effect on your keywords performance and are essential to a good keyword list.   Read more about AdWords Keyword Matching Options here on AWHE.

to Summarize, well built keyword lists are going to take some time and effort to build.  There are tools out there to help you get started.  The information and articles linked above will give you a better understanding of how to organize your keyword lists into ad groups.  This process is one of the first steps to achieve better organization, customer interaction, quality scores and have a profitable experience with AdWords.
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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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Even Norton Needs Negative Keywords

March 12th, 2010

Looking for some ‘free polling software’ today and I found an ‘AdWords Blooper’.

Norton Needs Negatives

Norton Anti Virus showing for "free polling software"

Norton (Norton Antivirus) has an ad being served for the search query “free polling software” but Norton does not offer polling software.

This is a great example of the importance of Negative Keywords.  If Norton is appearing #4 then I am sure this is not the first time they appeared in error, maybe it is some strange marketing tatic, but I doubt it.  I think it is just a simple case of a broad match keyword gone haywire.

How Could this Happen?

This happens when advertisers use broad or “phrase” match keywords because these types of keyword matching options will allow for the keyword to ‘expand’ to other relevant keywords.  For instance ‘ballet shoes’ could expand to ‘red ballet shoes’, ‘mens ballet shoes’, ‘adult ballet shoes’, ‘used ballet shoes’, ‘size 13 ballet shoes’ and many others.

Why Should Norton Care?

Two reasons:

  • first they are receiving impressions for search queries that are irrelevant to their product which lowers their CTR and diminishes quality.
  • Second, people may actually be curious enough to click on their ads costing Norton needless expense.  When I saw the name Norton on the results page I was instantly intrigued thinking that Norton offered some kind of free polling software.  I would be more than happy to go with a trusted name like Norton…however they do not offer polling software – only virus protection on the landing page.

What Can Norton do to Prevent This from Happening Again?

Simply add a negative keyword -polling, to the campaign level and it would help prevent the ads from appearing anytime ‘polling’ is included in the search query.

How can you make sure this does not happen to you?

Run a Search Query Performance Report regularly to identify negative keywords to add to your account.  It is also a great source of identifying and adding new keywords.

Search Query

Running a Search Query Performance Report

Special Note: The purpose of this article was not to pick on anyone managing Norton’s account.  This happens to the best of us, maybe the account is new, maybe they added a new keyword that they have not reviewed yet.  The point of the blog post is Negative Keywords are important and it is important to stay on-top of discovering and adding them to your account, it is a never ending process.
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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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AdWords Keyword Matching Options

January 12th, 2010

Understanding AdWords Keyword Matching Options

AdWords offers several keyword matching options.  These keyword matching options allow you greater control over what search queries result in your ads appearing.  The article below explains keyword match types and what you as an advertiser can do to get the most out of your keywords, control your costs and maintain your AdWords account quality.

The Types of Keyword Matching Options are:

1.  Broad – allows other keywords to be included or relevant keywords (as deemed by Google) to be substituted.  Disneyland vacation = Disneyland park tickets

2.  “Phrase” – allows the keyword to be shown in the phrase order i.e. “red shoes” with terms before or after the phrase.  ”red shoes” can = “girls ‘red shoes’ size 3″

3.  [Exact] – allows your ads to show only on the exact keyword specified.  [banana nut bread recipe] = [banana nut bread recipe]

4.  –Negative – will restrict your ads from appearing for the –negative keyword. i.e. “red shoes” with a negative –kids prevents the ads from appearing for “kids red shoes”.  Negative Keywords can be included in Broad, Phrase and Exact Match Types.

As explained above, Broad Match keywords are extremely flexible.  ”Phrase Match” will tighten down the keywords further by keeping your phrase in-tact and [Exact Match] is the most restrictive keyword match type because it will only allow your ads to be served if the search query exactly matches the search query.  While exact match may sound ideal, many advertisers find it difficult to work specifically with exact match keywords because it is difficult to think of each and every search query that their potential customers will use.  The possibility of missing out of potential traffic makes phrase and broad match keywords valuable. While broad and phrase allow the potential to appear for search queries that are not relevant to your products or service there is a way to combat that with the use of Negative Keywords.

How do I know when my ads are appearing for irrelevant search queries and who do I identify negative keywords to add?

Run and analyze the Search Query Report from your Reports Center. This report will provide you with the search queries that resulted in your ads being clicked.  You can use this report to identify keywords that are irrelevant as well as use it to find new keywords to add to your account.

Here is an example:

Your Keyword: dance shoes

Search Query Report identifies a click for: ballroom dancing shoes

So, you have identified through your Search Query Report that you are appearing under the search query ‘ballroom dancing shoes’ but you do not sell ‘ballroom dancing’ shoes.  In this case adding a negative keyword -ballroom will prevent your ads from appearing when the word ‘ballroom’ is included. Learn more about  How Negative Keywords can have a Positive Impact and how to add negative keywords to your account.

I have identified irrelevant search queries, now what do I do to prevent my ads from appearing next time?

Add negative keywords or change your match option to a more restrictive match type.  Changing your match type is not always an option because it can often lower your traffic too much.  This is where negative keyword are so helpful.  Negative keywords will prevent your ads from appearing for irrelevant searches.

The various keyword matching options allow advertisers to create an effective keyword list.  Learn more about how “Negative Keywords can have a Positive Effect on your Bottom Line”.

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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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AdWords Negative Keywords = Positive Effect on your Bottom Line

January 12th, 2010

Negative Keywords

Negative = Positive

Negative = Positive

If your keyword list contains broad or phrase match keywords then negative keywords are most often a must. Negative keywords prevent your ads from appearing and potentially receiving clicks from search queries that are not relevant to your product or service. Suppressing impressions (and clicks) from irrelevant search queries will improve your CTR and quality score and allow your keyword list to work harder to bring qualified prospects to your website.

AdWords Offers the Following Negative Match types:

Negative Broad MatchedTo create a standard negative keyword, insert a minus sign before a keyword and add it to your ad group or campaign.

Example: -free download

Adding this negative keyword to your account would prevent your ads from showing on any search queries containing the terms free and download Your ads still have the potential to appear for variations of these terms. Your ads will also still show on search queries that only contain one of the terms.

For example, the search queries software download and free software could trigger your ads, while free software download will not.

Negative “Phrase” Matched - To create a negative phrase matched keyword surround the term with quotation marks.

Example: -”free download

Adding this keyword the system wouldn’t let any search query containing the phrase free download trigger your ads. The search query free download accounting software would not trigger your ads. However, your ads could possibly show on the search query download accounting software or free accounting software.

Negative [Exact] Matched – To create a negative exact matched keyword surround the term with brackets

Example: -[free download]

This negative keyword would only prevent your ads from showing on the search query free download. Search queries such as free accounting software download and free software could still trigger your ads.

It is suggested to add relevant variations of your negative keywords, including both the singular and plural forms. Learn to add effective negative keywords to your ad group or campaign.

Now that we have some familiarity with negative keyword match types the next question is how do we identify negatives to add to the account? AdWords offers two tools to identify negative keywords.

1. search query report.

The search query report is a very helpful report to identifying negative keywords. This report will show advertisers what the actual query was that resulted in their ads being served. You can use this report to identify negative keyword to add to your account.

2. Keyword Tool.

The keyword tool can be used to identify negative keywords.

Select and include your negative keyword.

Adding Negative keywords is easy. They can be added at the campaign level to cover all adgroups or at the ad group level if the negative keywords are specific to one category.   Google has even recently added the ability to create negative keyword lists so that advertisers can easily create master keyword lists that can be attached to adgroups or campaigns.

Research your Search Query Reports regularly to identify negative keywords. Negative keywords will improve your CTR and preserve your budget by showing your ads to only the best prospects for business.

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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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