Archive for the ‘Keywords’ category

New Ad Group Setup – Getting off to a Good Start with Keywords

January 11th, 2009

Selecting keywords is a critical part of setting up a new ad group with AdWords. When initially setting up an ad group advertisers are taken through a process where they create their ad text and then are prompted to select keywords suggested by the AdWords system based on analyzing the landing page.

Setup of New Ad Group - Keywords Default to Broad

By default the suggested keywords are broad match. Here is the definition of Broad Match from the AdWords Help Center “With broad match, the Google AdWords system automatically runs your ads on relevant variations of your keywords, even if these terms aren’t in your keyword lists. Keyword variations can include synonyms, singular/plural forms, relevant variants of your keywords, and phrases containing your keywords.” The goal of this setup is to have the most traffic possible. While in theory a lot of traffic sounds great, advertisers who have a specific product or service or a limited budget may want to concentrate on more specific keywords. For advertisers that sell ‘weightloss vitamins’ their ads could potentially show for ‘vitamins’. If you sell weightloss vitamins you would not want your ads to appear in a search of vitamins because people looking for other vitamins will not click your ads and you will see a poor CTR score. A good CTR is important in creating a highly scored account.

Quick Add

Another popular way to add keywords into your ad group is through the “quick add” feature. This feature will also default to broad match keywords.

Quick Add Keyword Selection

Quick Add Keyword Selection

The Keyword Tool

This tool will offer advertisers the option to place a keyword in their account in a broad, phrase or exact matching option. Advertisers can access the keyword tool by going to the TOOLS tab on their screen pages or within an ad group as illustrated below.

AdWords Keyword Tool

AdWords Keyword Tool

Advertisers should use caution in setting up a new ad group and make good use of keyword matching options to ensure that their ads appear only in relevant searches. I personally am a big fan of quality over quantity. The keyword tool will show advertisers different matching options so they are more aware that these options are available.

Keyword Tool Offers Matching Options

Keyword Tool Offers Matching Options

It is important to get off to a good start with AdWords. Accounts that perform poorly not only waste money but accrue a poor history. Poor history is time consuming to recover from. The history score takes time to accrue so it also takes time to change.

Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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Phrase Match And Speech Marks

December 12th, 2008

This is a rather unimportant example in itself, however, though cases like this do not happen frequently, it can shed a light on how phrase match works in practice thereby helping you understand this subject more thoroughly.

An advertiser recently setup a campaign using all phrase match terms such as

“his phrase 1″,

“his phrase 2″,

etc.

However he noticed that he wasn’t getting any impressions or clickers…so when he tested it himself searching for his phrase 1 (not in quotes) or his phrase 2 (not in quotes) nothing came up. But then he tried “his phrase 1″  (in quotes) and “his phrase 2″  (in quotes) and it did come up. He thought this didn’t make sense to him because he was of the opinion that using the quotes with phrase match was supposed to make his ads come up if someone just typed in those terms…not having to use quotes in the search query…and that’s what Google’s Instrutions seemed to indicate….

First off, the right approach requires the use the Ad Preview Tool linked-to below

* Ad Preview Tool

https://adwords.google.com/select/AdTargetingPreviewTool

for viewing his own ad so as not to accrue false stats. The advertiser’s anticipation that his ad should display for his phrase 1 (not in quotes) and/or his phrase 2 (not in quotes) each and every time is not correct. Especially the frequent combination of a low budget and a popular keyword may cause the system to show an ad only every 10th or 100th time so as not to deplete the budget too early during the day. The phenomenon the above advertiser experienced was due to this fact.

Next time, he searched for “his phrase 1″ (quotes) and/or “his phrase 2″ (quotes) thereby matching his actual phrase match keywords. This time, however, he happened to search for very rare search queries since users don’t often use speech marks in the search terms. Consequently the system was happy to deliver his ad each and every time.

Match Types and Search Queries

December 8th, 2008

If your account has all three match types for a keyword (Broad Match, Phrase Match, and Exact Match), which one will catch the impressions from search users? It’s all down to the search query, the keyword and the matchtype. Looking at some examples will help explain. The basic rule is that the most precise match will win, so the order is Exact, then Phrase, finally Broad.

Assume that you sell paint for professional lawn mower racing. So you pick as the best keyword, “lawn mower racing paint”. In each of the three match types:

  • lawn mower racing paint
  • “lawn mower racing paint”
  • [lawn mower racing paint]

Which search queries will be matched by each of these?

Exact Match

If the search query is only and exactly “lawn mower racing paint”, in upper, lower or mixed case (“Lawn Mower Racing Paint”) then the exact match will be *the* one to match. Even if you bid less for the exact match than for the Broad and Phrase match types, the impression will be sent to the Exact Match. Now, if the bid is too low for your advert to appear on Page 1, then you might have no impressions. That is, just because your search is matched, doesn’t guarantee appearing – but this is the keyword that would be matched, if the advert were to be offered.

This means that when you are writing adverts, if you were to put this keyword in its own AdGroup, you’d know exactly what the search query was that triggered the advert. That may be different than if you have possible qualifiers. For example, knowing that the search was for “ipod nano” only and exactly, means something different from “ipod nano scratch covers” – the adverts should be different.

Phrase Match

In the absence of an Exact Match match type, then the phrase “lawn mower racing paint” would match the phrase match variant rather than the broad match. The Phrase Match would also be the impression delivered for “lawn mower racing paint supplier” and “official lawn mower racing paint” and “official lawn mower racing  paint store”.

Once again note that if you have the Phrase Match keyword present, then if the bid is too low to appear, you won’t appear – even if you have the Broad Match keyword available and bidding high enough to appear.

Broad Match

If and only if you didn’t have the Exact Match or the Phrase Match keywords present in the account, then the Broad Match would be triggered for “lawn mower racing paint”. However, Broad Match will also capture:

  • lawnmower racer paints
  • mower repainting
  • more points

Broad match, unlike the other types, will capture variations such as elisions (“lawnmower”), spelling mistakes (“mowr”, “peint”, “piant”) and does stemming (“paint” -> “paints”, “painting”, “repaint”, “repainting”). So even if you have Phrase and Exact Match keywords capturing impressions, you can still capture even more searches on Broad Match. As MrsC points out in her articles on Broad Match, effective use of Broad Match requires negative keywords to prevent low conversion rate searches from showing up, as well as the valid and useful search variations.

Google AdWords Generic vs. Specific Keywords

December 7th, 2008

Selecting relevant keywords is important, such as extending your budget, reducing the first page bid, increasing CTR and ultimately the account quality score. Many advertisers start out with keywords that are too generic and find that their budget is consumed quickly and their accounts scored poorly.

Keyword Selection Example

Advertiser A sells ‘pet toys’. Pet toys is a very generic keyword. What kind of toys does Advertiser A sell? Dog Toys, Cat Toys, Bird Toys, Hamster Wheels? Keywords like ‘dog toys’ are more specific than ‘pet toys’. Even more specific keywords could be used such as: ‘dog chew toys’, ‘dog retrieval toys’, ‘dog tug of war toys’.

AdWords Keyword Suggestion Tools

The use of specific keywords is one of the first steps in setting up a quality account.

The below screen shot is from the AdWords Keyword Tool. This tool is helpful for advertisers to get suggestions on different variations of a keyword however the tool is only for suggestions and it is up to you to really make sure that you get he most relevant keywords selected. For this example I entered the generic phrase ‘pet toys’:

In this screen shot I entered the more specific phrase ‘dog toys’. The search traffic is much healthier than the above screen shot.

Selecting the best keywords can be aided by the keyword matching tool but ultimately the job of selecting relevant keywords is up to the advertiser.

Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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Broad Match Keywords

December 7th, 2008

Broad Match is the AdWords default option and the most loosely controlled keyword matching option. If an advertiser has the keyword phrase Toy Blocks the ads could appear if someone performed a search on wooden toy blocks, plastic blocks, cardboard blocks, Lego Blocks, video games, any many other search queries related to the words but not the meaning of toy and blocks. Terms can be added before, after or words dropped and replaced by keywords the systems deems relevant.

Google’s idea behind broad match is to allow advertisers to create a small keyword list and allow the AdWords system to determine what other related search queries the ads should be eligible show on. Unfortunately allowing the AdWords system this control does not always end in good results. Here is an example of keywords suggested by the AdWords keyword tool for the keyword Toy Blocks

In giving the AdWords System control over what search queries are relevant to your keywords many advertisers are often left wondering why their account performs poorly. As you can see in the above screen shot some of the keywords are not very relevant to the product. If the keyword tool is suggesting these keywords there is a good chance that an advertisers ads will be shown if a user types these keywords.

One of the most helpful tools in determining if your ads are appearing in searches that are not specific to your product is the Search Query Performance Report. This report will provide valuable info on search queries that resulted in your ads being shown.

The below screen shot is from an account that a new client recently brought to my attention. He sells can crushers and was struggling with making his budget last the day and his sales were poor. The first thing I did after seeing all of his broad match keywords was run a Search Query Performance Report. I was not surprised to see the results. Below you see that the ads appeared and were clicked on for many queries that are not going to result in business and only consume his budget.

Can Crusher - Search Query Performance Report Results

Can Crusher – Search Query Performance Report Results

As illustrated above. It is important to make good use of keyword matching options. If advertisers find that they want to use broad match keywords is is extremely important to consider adding -negative keywords to restrict ads from appearing when certain words are used in a query. For example I would add negative keywords for -homemade, -pneumatic, -hydraulic. Often better results would be “phrase” or [exact match] keywords to further control search queries.

Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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