Archive for the ‘News’ category

New: AdWords Keyword “Automate” Button – Set Automated Rules for your account.

December 9th, 2010

There is new interesting feature in the AdWords User Interface, the Automate button, located under the Keywords Tab.

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Keyword Automate Button

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There are some extremely cool features under this button!

Advertisers can create Rules for the following:

  1. Pause Keywords when…
  2. Change max. CPC bids when…
  3. Raise bids to first page CPC when…
  4. Create Rules for Ads

Then all these rules can be managed under the final feature on the drop-down.

Let’s look at each feature!

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Pause Keywords when…

Pause Keywords when…

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This feature allows you to set a rules to have your account pause keywords that are not following certain requirements.

For instance I may want to pause keywords that are not meeting a certain conversion requirement.  The feature would also be handy for large scale changes like pausing all keywords that are under a specific CTR, or if you wanted to find and pause all broad match keywords use the Match Type metric.

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Change max. CPC bids when…

Change max. CPC bids when…

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Set rules to change your max. CPC bids when certain requirements are met.  For instance set a rule on Keyword A to increase the bid 5% when a keyword reaches a position worse than 3.  This feature has lots of possibilities.

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Raise bids to first page CPC when…

Raise bids to First Page CPC when….

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Another helpful feature under the Automate button is the ability to set rules for first page bid estimate bids.  If you were to find that an exact match type keyword performed better on the first page than it’s broad match version you can set the increase for exact match only.

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Create Rules for ads….

Apparently we can also set rules to pause or enable ad text under the Automate button.

.Pause ads when…

Pause ads when…

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and

Enable ads when…

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These features allow you to automatically pause or enable ads that meet certain requirements.  For instance say an ad was not reaching a certain conversion rate it can be automatically paused.

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Manage Rules >>

Manage Rules >>

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Manage your rules and view log files for all the rules you create.

In each section the rules can all have multiple requirements to get create a very specific set of criteria for your rules.

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Set multiple requirements for your rules

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One thing that I was a little disappointed to see was this messaging.

“Rules aren’t guaranteed to run in some cases, so we recommend regularly monitoring the reules you set up.”

"Rules aren't guaranteed to run in some cases, so we recommend regularly monitoring the reules you set up."

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Google’s “Learn More” help documentation reads:

In rare cases, a rule may not run or may contain errors. You can view the errors in the Logs table by clicking on Automate > Manage rules. Some reasons for errors are:

  • Downtime: In some cases, you might have a rule scheduled to run when the system is down. In these cases, your changes can’t be made.
  • Timeouts: Timeouts might happen if too many things are being evaluated in a rule (for example, all keywords in a large account). To avoid timeouts, we recommend that you use filters in the rule to narrow the elements affected by a given rule.
  • Rule expiration: Once you create a rule, it will expire after one year. We’ll remind you when a rule is about to expire.

These errors will be recorded in the logs.

So there you have it.  This seems like an extremely helpful feature to help advertisers automate some of their work and likely a good place for discovery when reviewing log files to see the actions taken in the account.

Time will tell if this feature is reliable and useful for advertisers.

APPEND:  Search Engine Land posted this article with some very relevant points in opposition of the ‘automate’ feature which I think all advertisers should read.  http://searchengineland.com/googles-new-automated-rules-lets-you-shoot-your-eye-out-58297
Full documentation can be found in the AdWords Help Center.

Comments welcome.

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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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Riding the AdWords Quality Score Wave – Sudden Decrease in AdWords Quality Score

November 22nd, 2010

11/24/10 – Well I guess Google just wanted us to feel really thankful this season!  QS values are raising.  Scores are raising, however, they are not fully back to normal.  QS is up throughout the entire accounts but in some groups keywords are not back to their previous QS.  What was a 10/10 is current 6/10 (was 3/10 with QS bug) Check your accounts and comment below!

What a way to start the week.

Seems there might be something going on with the reporting of Quality Score in AdWords again.

Little background first.

Last month Google had a problem with the reporting of Quality Score in the AdWords Interface.  They issued a Known Issue related to Quality Score.  This Known Issue reports that some advertisers were effected between October 26-27, 2010 with a sudden decrease in Quality Score.  The low quality score reported did not reflect the performance of accounts and the issue was repaired.

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I was surprised last week to see quality score in a client account declining.  Quality scores dropped overnight throughout the account.    I can prove the keywords were running fine a week ago becaused I has paused some keywords that still sit with the Quality Score as reflected last week (screenshot below).  This ‘seems’ to be effecting performance because I am seeing higher first page bid estimates for many keywords.  However these keywords still continue to accrue impressions, clicks and are still holding strong at their previous positions.  The issue ‘seems’ to be only cosmetic but I am not completely sure.

I am not the only one.  There is a pretty full crowd in this thread in the AdWords Help Forum already on the issue.

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Another example of 10/10 keywords reduced to 4/10 – sad isn’t it?

The lines highlighted in Yellow represent keywords PAUSED last week.  As you can see their Quality Score while paused is 10/10.  If I was to enable these keywords their QS will drop.

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Now, for the record this is an account that has been running since 2002 and has excellent history, CTR, and qualtiy score, and has been running that way for a years.  There has been no decline in CTR on the account.  There is no reason for this decline.

Diving into all my client accounts to look things over.

Is anyone else having this issue?  Not just low QS, plenty of reasons for that, but QS that suddenly tanked last week?

Comments welcome please!

IMPORTANT UPDATE: Google has confirmed that there is indeed a problem. A Google employee stated this today in this AdWords Help Forum thread.

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“It is understood that what is being described here is what appears to be a similar but separate issue that folks started seeing on Friday evening, November 19th.

Engineering is taking a look into this, as a priority – and I will report back in this thread when I know more.”

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.IMPORTANT NOTE: the effected accounts I have seen still seem to be performing well.

I do have concerns about the future effect from advertiser that do raise their bids unknowingly. Google has yet to make what I would call a proper statement regarding the Quality Score reporting issue.  This  concerns me as advertisers who are unaware that their account is in fact running fine raise their bids which in turn forces other advertisers to raise their bids to maintain their previous ad rank – AKA Bid inflation.

Hopefully enough advertisers will get the message and sit tight while Google works out the issue instead of increasing bids or panicking.

Good to know Google is on it.  I will post again with whatever updates become available.

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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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AdWords UI Improvements – “Add as Keyword” & “Add as a Negative” Functions Get a Face Lift.

November 17th, 2010

It appears that Google has made an improvement to the See Search Terms Report, specifically the “Add as Keyword” and “Add as a Negative” functions.

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Once the report loads you have the option to ‘add new keywords’ or ‘add as a negative’.

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The screenshot below shows the improvement  to the “Add as a Negative” feature.  We now have the ability to add at the campaign level which is super convenient.

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On the flip side Google seems to have done some minor improvements to the Add as a Keyword” function also.  I cant wait for the day see the ability to select a specific adgroup that we would like to add a keyword to.  It would be helpful when we catch queries that don’t belong in the group we are reviewing but instead would perform better in another.

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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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AdWords Known Issue: The Ad Diagnostic Tool is Showing an Incorrect Message

July 5th, 2010

Recently added AdWords Known Issue is related to the Ad Diagnostic Tool showing Incorrect Messaging.

UPDATE: 7/5/10 TOOL REPAIRED!

If you have used the diagnostics tool recently to see if your ads are running and the tool said NO don’t panic yet.  The tool is experiencing some issues that is causing it to incorrectly report the diagnostic test.

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Ad Diagnostic Tool Showing Incorrect Message

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Report this issue here

If you think the Ad Diagnostic tool is providing inaccurate info try the Ad Preview Tool at http://www.google.com/adpreview to search for your ads.  This is not the most optimal method to test your ads but if you see your ads running it will at least give you peace of mind.  The preview tool will also allow you to see your ads without causing impressions to your account.

Note: if your budget is not lasting the day or your ads are set to standard delivery vs. accelerated you may not always see your ads displayed in the preview tool.  If you do not see your ads displayed try several keyword variations….again, not the best alternative but at least you can do this searching for yourself freely without effecting your CTR.

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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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AdWords DIMENSIONS Tab

June 30th, 2010

Noticed a new Tab available in the AdWords Interface today.  It may have been lurking there for sometime, but if so, I had not noticed it until now.

The DIMENSIONS tab.  Cool name huh?  Cool name for a cool little section of the AdWords Interface where you can quickly run reports, segment data, schedule and email reports straight to you or any designated person.

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AdWords Dimensions Tab

New Tab?

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I don’t see it replacing the Reports Center or anything but a helpful addition for running quick reports!
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Article by:  +Kim ClinkunbroomerClinks Web Service  a  Google AdWords Partner Company

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